Privacy Policy

1. Introduction

Haven Growth ("Haven", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, book a consultation, or contact us.

By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information in the following ways:

a) Information You Provide Directly

When you:

• Book a 15-minute consultation through Calendly
• Submit an inquiry through our contact page

We may collect:

• Full name
• Email address
• Company name
• Phone number (if provided)
• Any information you voluntarily include in your message

b) Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of access

This information is used to improve website functionality, performance, and user experience.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form
• Schedule and conduct consultation calls
• Deliver AI audits and implementation services
• Communicate regarding requested services
• Improve our website and operations
• Maintain security and prevent misuse

We do not send promotional emails, newsletters, or unsolicited marketing communications.

4. Sharing of Information

We do not sell, rent, or trade personal information.

We may share information with trusted third-party service providers solely for operational purposes, including:

• Scheduling platforms such as Calendly
• Website hosting providers
• Email service providers

These providers are contractually required to protect your information and use it only for the services they provide to us.

We may also disclose information if required to comply with legal obligations under Canadian law.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we take appropriate measures to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

• Respond to inquiries
• Provide requested services
• Fulfill legal and regulatory obligations

You may request deletion of your personal information by contacting us.

7. Your Rights Under Canadian Law

In accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

8. Third-Party Services and Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our services are intended for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Haven Growth
Email: info@havengrowth.ca